Effective Date: 11-03-2025
At Sukaanda, we strive to provide fast, reliable, and hassle-free shipping for all orders. This policy outlines our delivery process, estimated timelines, shipping charges, and other important details.
✅ We offer hyperlocal delivery services, ensuring that products from local sellers reach you as quickly as possible.
✅ Our delivery network covers [list of serviceable areas/cities] and is constantly expanding.
✅ Availability of shipping depends on the seller’s location and your delivery address.
🚚 Same-Day Delivery: Available for select stores and products.
🚚 Standard Delivery: Typically delivered within 1-3 business days depending on your location.
🚚 Outstation Delivery: If applicable, may take 4-7 business days.
Delivery timelines are estimates and may vary due to unforeseen circumstances like weather conditions, strikes, or high demand periods.
💰 Free Shipping: Available on select orders, depending on the seller and order value.
💰 Standard Shipping Fee: Based on order weight, distance, and seller policies.
💰 Express Delivery Charges: If you choose priority or express delivery, an additional fee may apply.
Shipping charges (if applicable) will be displayed at checkout before payment.
✅ Once you place an order, the seller will process and pack it for shipment.
✅ You will receive real-time tracking updates via SMS, email, or in-app notifications.
✅ If an order is delayed, our support team will notify you with an updated delivery time.
📦 If you are unavailable during delivery, our partner will attempt delivery up to two times.
📦 If delivery fails, the order may be canceled or rescheduled, and applicable charges may apply.
📦 You can always update your delivery address before dispatch to ensure smooth delivery.
🔹 If you receive a damaged, defective, or incorrect product, please contact Sukaanda Customer Support within 24 hours of delivery.
🔹 Attach clear photos of the issue for a quick resolution.
🔹 Refunds or replacements will be provided based on our Refund & Return Policy.
❌ Currently, Sukaanda does not support international shipping. We only deliver within India in the serviceable areas.
Sukaanda reserves the right to modify this Shipping Policy at any time. Changes will be updated on our website, and customers will be notified of major updates.
For any shipping-related queries, reach out to us:
📧 support@sukaanda.in
📞 011-6927-0788
